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Frequently Asked Questions

What is shea butter?
Shea butter is fat that's extracted from the nuts of the shea tree. Its high concentration of vitamins and fatty acids make it a great product for smoothing, soothing, and conditioning your skin. 
What does body butter do for my skin?
Our whipped body butter moisturizes and softens your skin. It will also reduce scarring, blemishes and stretch marks. Another great benefit is, it is soothing to eczema and psoriasis.

Can I use it on my hair?
Absolutely! After washing your hair, apply our whipped butter to lock in moisture. Oh, and you can use it in beards too!
What provider do we use for shipping?

The United States Postal Service (USPS)

Where are you located?
Riverview, FL

What do I do if I have a problem with my product?
Please send an email to reshawn@addicted2shea.com.  Include your order number and let us know what made you dissatisfied. 

How long is the shipping process?
Our current processing time is 3 - 10 business days prior to shipping. 

What is the refund policy?
We will provide a replacement or refund for a product that you are dissatisfied within 20 days of purchase. 

Can I add products on to my order once it is completed?
Unfortunately, we are not able to add products to the order once it is completed. If you place a new order, we will refund the shipping orders shipping and mail them together.